2 of 2 Escalation Management Jobs in Bristol

spans significant portfolio breadth, delivery governance and mobilisation, capacity and project workforce alignment, commercial performance against forecast/budget, revenue recognition, risk containment and escalation management. It requires real-time visibility across the health of the agency's entire delivery portfolio and the authority, judgement and presence … scale the business demands now and the greater scale it is moving towards. Empowering and working with the senior leaders within the Project Management capability to deliver maximum impact for their portfolios, clients and team. The Delivery Director provides leadership and intervention where delivery performance, client confidence and commercial ...

Delivery Manager Overview We are seeking an experienced Service Delivery Manager to lead the delivery of a growing managed services function focused on platform management, security, telemetry, and observability solutions. This is a strategic, hands-on leadership role responsible for ensuring high-quality service delivery across multiple customer accounts … performance to identify trends, risks, and opportunities for improvement. Ensure consistent, high-quality service delivery across the customer portfolio. Act as the primary escalation point for service delivery issues, coordinating resolution and communicating effectively with stakeholders. Team Leadership Lead, mentor, and develop a team of technical engineers through regular ...