IT SUPPORT APPRENTICE
- Hiring Organisation
- INFLECTION POINT MSP LTD
- Location
- 7 Unity Street, Bristol, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000 a year
issues and a high-level of client service and support. This role supports client retention and satisfaction through the receipt of effective and efficient IT support. Role This is a remote role, with occasional visits in the BRISTOL or BATH offices when asked, ideally you would be a driver … resource the Service Desk and provide responsive and client focussed Level 1 support, ensuring high client satisfaction Evaluate, accurately categorise and perform remote troubleshooting through diagnostic techniques to ensure timely resolution of client queries and issues Record client queries and resolutions to contribute to a knowledge base for future ...