10 of 10 Remote/Hybrid ITIL Jobs in Bristol

doing: Developing and documenting business requirements, architecture, and design for diverse IT solutions. Ensuring solutions adhere to Babcock technology standards, governance, and ITIL frameworks. Assessing existing software/hardware interfaces and recommending enhancements. Providing technical support, facilitation, and planning to ensure clear understanding of system needs. Collaborating with Enterprise Architects ...

Strong customer service and communication skills. Desirable: SQL knowledge with the ability to write or amend queries. Experience working within local government. Knowledge of ITIL principles and service management. Experience supporting business-critical enterprise applications. How to Apply Quote the Job Title and Reference Number in your application. Submit your ...

disciplinary operational teams and delivering measurable service outcomes Proven experience operating across hybrid technology estates (heritage and cloud-native platforms) Strong working knowledge of ITIL/IT Service Management practices and their practical application Demonstrated experience leading Major Incident Management, including senior stakeholder engagement Proven ability to improve service performance ...

business leaders, technical teams and third-party suppliers Hands-on experience of Service Introduction, Operational Readiness and transition into live service Solid understanding of ITIL/IT Service Management practices, including Service Level, Incident, Problem, Change, Capacity and Continuity Management Experience supporting Major Incidents, including out-of-hours participation ...

Professional or equivalent certification Proficiency in Terraform, AWS CDK, or CloudFormation Experience with Ansible for configuration management Strong scripting skills (e.g., Python, PowerShell, Bash) ITIL Foundation Certification or experience with ITIL-based environments Interview Requirements: This role will involve a two-stage interview process: First stage: face to face video ...

Service Delivery Manager Permanent Location: UK - Remote Salary: £75,000 - £85,000 (+ benefits) Skills: SC Clearance, IT Service Delivery, ITIL, Managed Services, SLA Management, Customer Relationship Management, Service Reviews, Stakeholder Management We're recruiting an SC Cleared Service Delivery Manager to join a leading technology consultancy delivering managed services … services within an IT Service Provider or Consultancy environment. Strong customer relationship management experience. Experience managing service performance against SLAs and KPIs. Knowledge of ITIL service management principles. Experience producing service reports and leading customer service review meetings. Strong organisational, planning and stakeholder management skills. Commercial awareness, including renewals, forecasting ...

across HL's enterprise technology estate, ensuring production stability is protected while enabling safe, predictable delivery. Operating within Service Assurance, the role balances traditional ITIL-aligned governance with modern, pipeline-driven delivery, ensuring that as CI/CD automates change and embeds controls, releases into live services remain traceable, compliant … success rates, release quality, and reduction of service disruption. About you Experience in IT Service Management, with strong knowledge of Change and Release Management (ITIL aligned). Understanding of CI/CD pipelines, deployment tooling, and automated release practices. Experience working across hybrid environments (heritage, cloud, and third-party platforms ...

expertise relevant to the role in Digital/ICT Cisco Certified Network Associate and/or Cisco Certified Network Professional or equivalent experience ITIL Foundation qualification. Demonstrate commitment to own Continued Professional Development (CPD). Post graduate level qualification in a relevant area of ICT. Experience Essential Extensive recent experience … organisational and national standards. Proven experience of managing full-service management lifecycles. Knowledge of IT best practice as stipulated by the IT Infrastructure Library (ITIL). Knowledge of project and programme management methods, including PRINCE 2, Agile methodologies. Experience of presenting complex and contentious information to a large technical ...

Operations delivery team. Design, implement and continuously improve the Secure Operations IT service support and delivery processes; ensuring that these are aligned with both ITIL best practises and existing IT Operations procedures. Problem Management through trend analysis and prevention Design and create detailed KPI reporting to support IT SLT. Manage … communication skills and listening skills. Ability to act as a bridge between business, technical, and security stakeholders. Demonstrable experience of managing and building teams. ITIL v4/v5 foundation qualification Familiarity with implementing best practices across Microsoft environments. Awareness of common regulatory and compliance frameworks (e.g. ISO 27001, Cyber Essentials ...

Job Title: M365 Architect Location: Bristol (hybrid) Salary: up to £85,000 The Role: Design and deliver Microsoft 365 solutions across Teams, SharePoint, OneDrive, Intune, Power Automate and Windows 365. Lead architecture, security and governance ...