2 of 2 Remote/Hybrid Performance Management Jobs in Bristol

This is a senior leadership role created as manifesto grows in scale and complexity, the business requires a senior leader responsible for the delivery performance, operational consistency and client outcomes across the entire agency portfolio. The role sits at the centre of the agency delivery system, connecting Commercial, Growth … that sustains client confidence and long-term relationships. The role spans significant portfolio breadth, delivery governance and mobilisation, capacity and project workforce alignment, commercial performance against forecast/budget, revenue recognition, risk containment and escalation management. It requires real-time visibility across the health of the agency's entire ...

managed service customers, ensuring delivery aligns with contractual commitments, business objectives and agreed scope. Youll guide customers through the full-service lifecycle, onboarding, performance management, continual improvement and major incident response, acting as their trusted partner throughout. Key Responsibilities: End-to-end management of Critical Path Consult … with project and transition teams during onboarding. Ensure stakeholder buy in to deliver projects smoothly and to scope. Analyse service performance against SLAs, KPIs and utilisation allowances. Produce detailed reporting with insights and recommendations. Identify trends and improvement opportunities using performance data. Apply ITIL best practice to mitigate ...