4 of 4 Remote Support Engineer Jobs in Bristol

3rd Line Support Engineer Location: Bristol - Hybrid/Onsite Salary: Up to £45,000 We're looking for an experienced 3rd Line Support Engineer to join a growing IT team and play a pivotal role in supporting, maintaining, and securing business-critical systems. Acting as an escalation point for 1st and 2nd line support, this … Delivering IT projects from planning through to successful completion Maintaining clear documentation and contributing to internal knowledge sharing What we're looking for Proven 3rd line/senior technical support experience Strong skills across Windows Server, Active Directory/Entra ID, Exchange/Office 365 Hands-on knowledge of Azure and/or AWS cloud platforms Experience with VMware … CoCo) Excellent problem-solving skills with a security-first mindset If interested, please share your CV to arrange a call and discuss further! Desired Skills and Experience 🚀 3rd Line Support Engineer Join a fast-growing IT team in Bristol (Hybrid) and take charge of high-impact infrastructure, cloud, and security projects. If you're a hands-on problem More ❯

Role: 2nd Line Support Engineer Location: Bristol | Hybrid working (2–3 days in office) Salary: £30,000–£35,000 DOE + benefits Benefits: Hybrid working, funded certifications, clear career progression Our client, a leading Managed Service Provider (MSP), is seeking a 2nd Line Support Engineer with strong experience across the modern Microsoft workplace. This is an … a fast-growing team supporting a wide range of clients with modern cloud-first solutions built on Microsoft 365 and Azure. What you’ll do Deliver 2nd line technical support across Microsoft 365, Azure, and Windows Server environments Manage and troubleshoot issues within SharePoint, Teams, Exchange Online, and OneDrive Support Azure AD, Intune, and related cloud security/… with 1st and 3rd line teams to ensure smooth escalation and effective resolution, supporting clients across multiple industries. What we’re looking for Proven experience in a 2nd line support or similar IT role (MSP experience preferred) Solid understanding of Microsoft 365 administration – SharePoint, Teams, Exchange, OneDrive Experience with Azure AD, Intune, and Windows Server management Good networking fundamentals More ❯

The Job: Were delighted to be assisting our client with their need for a 2 nd Line Support Engineer to join their growing IT team. Supporting their service desk where their Service Desk Engineers are the first contact point for their clients when reporting and resolving service incidents and requests. Their Service Desk team deliver excellent customer service … working alongside their clients and as their business grows. Responsibilities will include: Provide one touch close troubleshooting on initial ticket logging Call handling and troubleshooting via telephone and remote support software Logging of changes and troubleshooting steps taken using CRM system Accurate time logging and updating tickets Adhering to standard operating processes Updating documentation in line with best practice More ❯

The Job: Were delighted to be assisting our client with their need for a 2 nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist mainly of traditional desktop support, remotely supported, with telephone contact. A … broad skill set is required for the service desk, everything from AD administration to desktop support and some server support. They support a wide variety of Azure of Office 365 services, the role will be varied and interesting and will include: Acting as a key component to the service desk as one of their engineers Work with their More ❯