2 of 2 Remote/Hybrid User Research Jobs in Bristol

building a community of designers and researchers to support the public sector growing demand for a design-led approach to service delivery. Lead User Researchers are expert practitioners who influence and mentor others. They work with teams to deeply understand people's lives, services, organisations, and outcomes … public sector. They do this by ensuring that teams take a user-centred, evidence-based approach to service design and delivery. Key Responsibilities Leads one/more research deliveries, ensuring all project team & stakeholders have a shared understanding of successful outcomes. Scope focus of research, so everyone ...

expertise across the DDaT Service Design lifecycle. Proven experience delivering end-to-end service design. Ability to create service artefacts at multiple levels, from user journeys and blueprints through to wider service ecosystems. Strong evidence-based design capability, including insight synthesis, problem framing and prioritisation. Experience working within complex … across engineering, product, policy and business functions. What You'll Do Lead service design activities across Discovery, Alpha, Beta and Live. Produce service maps, user journeys, service blueprints and end-to-end service models. Work collaboratively with multidisciplinary teams to align user needs, business objectives and technology constraints. ...