Senior Service Desk Analyst
- Hiring Organisation
- Leidos Innovations UK Limited
- Location
- Bristol, Avon, South West, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £30,000
Service Desk Analyst who will be responsible for delivering high-quality technical support across the LCST programme. This role provides advanced incident and problem management, supports ITIL-aligned processes, and acts as a technical escalation point for the Service Desk and operational teams. Operating within a complex, fast-paced … environment, the role ensures service stability, drives continuous improvement, and contributes to broader operational governance while working closely with engineering, infrastructure, cloud, and service management teams. The Senior Service Desk Analyst will be a senior point of contact for stakeholders, supporting less experienced team members in delivering an excellent ...