1 of 1 Remote/Hybrid Windows 10 Jobs in Buckingham

needed. Key Responsibilities: Respond to customer support requests by phone, email and through the service desk system. Diagnose and resolve Microsoft 365, Windows, device, identity, access and connectivity issues. Take ownership of tickets, keep customers updated and ensure work is documented clearly. Complete routine Microsoft 365 administration, including … experience in an IT support desk, managed service provider or similar customer-facing technical role. Good working knowledge of Microsoft 365 administration and Windows 10/11. A structured approach to troubleshooting, with the judgement to resolve, research or escalte appropriately. Clear written and verbal communication ...