2nd Line Support Analyst - MSP Enhanced DBS
- Hiring Organisation
- vertex-it-solutions
- Location
- High Wycombe, Buckinghamshire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £180 - £190 per day
2nd Line Support Analyst - MSP experience essential Location: High Wycombe | Hybrid | Enhanced DBS Required Mon-Fri, Shifts between 08:00 and 18:00 – 7.5 hours a day Hybrid working - Office (3 days)/home (2 days) We are seeking an experienced and customer-focused 2nd … technical support to a diverse client base, resolving and progressing IT issues while delivering excellent customer service. Key Responsibilities Manage and resolve 2nd line support tickets within agreed SLAs. Provide remote support to end users via phone, email, and ticketing systems. ...