1 to 1 of 1 Network Monitoring Jobs in Buckinghamshire with Remote Work Options

per annum including the shift allowance) As Service Desk Operator, you will be working for a global organisation, assisting with the roll out of network equipment across various customer sites in the UK and Europe. The role primarily involves the receipt of incident notifications from customers or network monitoring systems, on-going management of incidents (including technical troubleshooting), and subsequent resolution of incidents for external customers. The UK head office is based in Milton Keynes, and you'll be working as part of a friendly and well-established team. This would suit someone who has worked … customers with regards to specific incidents and manage a trouble ticket through to resolution Technical 2nd and 3rd line troubleshooting and resolving remote site network issues Ensure Customer Service Level Agreements are met or exceeded Respond to customer enquiries in a timely and efficient manner Ensure engineers are despatched more »