Technical Support Analyst
- Hiring Organisation
- Manpower UK Ltd
- Location
- Milton Keynes, Buckinghamshire, Wharley End, Bedfordshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £36000 - £38000/annum
tickets through to resolution Analyse data to identify trends, anomalies, and root causes (including use of SQL where required) Use advanced Excel tools (Power Query, Power Pivot, Power Automate) to manipulate and interpret cloud-based data Validate reports produced by offshore teams … qualified (or equivalent experience) Experience using ticket management tools (e.g. ServiceNow preferred) Strong Excel skills, including advanced functions and data tools Familiarity with Power Platform tools (Power BI, Power Query, Power Automate) is advantageous Demonstrable problem-solving skills and analytical ...