2 of 2 Remote/Hybrid Service Analyst Jobs in Buckinghamshire

Service Support Analyst Location: Aylesbury – Hybrid working Salary: £35,000 - £40,000 + 15% Bonus We're looking for a Service Support Analyst to provide high-quality 1st and 2nd line IT support across the business. You'll be responsible for logging, triaging and resolving incidents … service requests, supporting users across Microsoft Azure, AVD, Microsoft 365, Teams, Exchange Online, OneDrive and SharePoint , as well as laptops, desktops, printers and meeting room technology. You'll also support user access and joiner/mover/leaver processes, respond to cyber security alerts, maintain hardware and software inventories ...

Title: Service Support Analyst (Level 2) Salary: £40k DoE Location: Aylesbury, with hybrid working A growing organisation is seeking a Service Support Analyst to provide first- and second-line IT support across the business. This role is responsible for ensuring reliable IT services, supporting end users … contributing to the ongoing improvement of systems, security, and service delivery. Key Responsibilities Provide 1st and 2nd line IT support across incident, problem, change, and service request management (aligned to ITIL practices). Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required. Support ...