Customer Success Manager
- Hiring Organisation
- Identify Solutions
- Location
- Milton Keynes, Buckinghamshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £42,000 - £45,000 per annum
onboarding and implementation activities Building relationships with senior HR, People and business stakeholders Driving platform adoption and customer engagement Conducting regular business reviews and strategic planning discussions Identifying retention risks and proactively managing customer health Creating and progressing upsell and expansion opportunities Delivering against customer satisfaction, retention … People, Employee Experience or related stakeholders Confidence engaging with senior decision-makers and business leaders The ability to interpret customer data and provide strategic recommendations Practical use of AI tools to enhance productivity, efficiency or customer outcomes Experience operating in a fast-paced, changing environment where priorities can shift ...