2 of 2 Remote/Hybrid Support Analyst Jobs in Buckinghamshire

Technical Support Analyst (Contract) Cranfield (Hybrid - 3 days onsite/2 days remote) Initial 6-month contract (with potential extension up to 12 months) About the Role We are seeking a proactive and detail-oriented Technical Support Analyst to support a fast-paced automotive client. … offshore teams for use in vehicle campaigns Collaborate with cross-functional teams to ensure timely responses and clear communication of issues Provide technical support to offshore call centre teams Skills & Experience Required Degree-qualified (or equivalent experience) Experience using ticket management tools (e.g. ServiceNow preferred) Strong Excel skills, including ...

Title: Service Support Analyst (Level 2) Salary: £40k DoE Location: Aylesbury, with hybrid working A growing organisation is seeking a Service Support Analyst to provide first- and second-line IT support across the business. This role is responsible for ensuring reliable IT services, supporting … users, and contributing to the ongoing improvement of systems, security, and service delivery. Key Responsibilities Provide 1st and 2nd line IT support across incident, problem, change, and service request management (aligned to ITIL practices). Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required. ...