Technical Support Analyst
- Hiring Organisation
- Manpower UK Ltd
- Location
- Milton Keynes, Buckinghamshire, Wharley End, Bedfordshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £36000 - £38000/annum
cross-functionally with design, quality, and engineering teams while developing your analytical and technical skillset. Key Responsibilities Manage and respond to service requests using ticket management systems Monitor and track incident tickets through to resolution Analyse data to identify trends, anomalies, and root causes (including … responses and clear communication of issues Provide technical support to offshore call centre teams Skills & Experience Required Degree-qualified (or equivalent experience) Experience using ticket management tools (e.g. ServiceNow preferred) Strong Excel skills, including advanced functions and data tools Familiarity with Power Platform tools (Power BI, Power Query ...