Senior 2nd/3rd Line Support Engineer
- Hiring Organisation
- Ultimaze Ltd trading as TSR Select
- Location
- Burgess Hill, West Sussex, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £50,000 per annum
escalated tickets. End-User Support: Troubleshooting hardware, software, Microsoft 365, Windows and desktop-related issues. Server Management: Supporting and maintaining Windows Server environments, Active Directory and associated infrastructure. Networking: Diagnosing and resolving network issues involving routers, switches, firewalls, VPNs and connectivity. Microsoft Technologies: Supporting Microsoft … Exchange, Azure, Active Directory and other core Microsoft technologies. Security: Assisting with endpoint security, antivirus, access management and general cybersecurity issues. Application Support: Troubleshooting and supporting a range of business applications and software. Customer Service: Providing clear communication and a professional, customer-focused approach throughout ...