Infrastructure Engineer / IT Support Engineer
- Hiring Organisation
- AWD Online
- Location
- Burnley, Lancashire, North West, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £35,000
Delivery: Lead or support installations, migrations and client onboarding, documenting lessons learned Complex Support: Own escalated server, network, Microsoft 365 and Azure issues through root cause and resolution Technical Guidance and Knowledge Sharing: Advise clients, mentor colleagues and contribute to knowledge articles Security and Resilience: Apply cybersecurity best … configuration, including switching, VLANs, firewalls, VPNs and Wi-Fi End-to-end server migration delivery, including planning, cutover and handover Complex issue resolution using root cause analysis and clear documentation Clear communication with technical and non-technical audiences Logical, methodical and calm approach to planned work ...