IT Support Technician Apprentice
- Hiring Organisation
- NowSkills
- Location
- Bury, Greater Manchester, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £18,000
identifying potential issues Logging and managing support requests using a ticketing system Ensuring all work meets agreed service levels and technical standards Technical Skills & Experience Essential: Strong understanding of general IT systems and troubleshooting methodologies Knowledge of networks, operating systems, and cloud fundamentals Experience with Microsoft 365 and/… routers, firewalls) and antivirus solutions Experience supporting printers and device deployments Knowledge of Apple macOS, iOS, and MDM solutions Full UK driving licence Desirable Skills Data recovery techniques (e.g. partition recovery, file system repair) Experience with cloud platforms and device management tools (e.g. MDM solutions) Advanced hardware troubleshooting ...