Process Improvement and Automation Lead
- Hiring Organisation
- PHS Group Limited
- Location
- Caerphilly, Mid Glamorgan, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
customers and colleagues. You will lead cross-functional activity from initial diagnosis through to implementation and measurable benefit realisation, using technology, automation and AI as enablers of sustainable change. This is a high-impact individual contributor role with no direct reports. You will influence senior stakeholders and operational teams across … Developing clear business cases, delivery plans and success measures, using operational, financial, customer and colleague data to demonstrate value. Identifying where approved automation, generative AI and agentic AI can improve outcomes, while meeting governance, information security, privacy and responsible AI requirements. Facilitating workshops, coaching colleagues and supporting teams to embed ...