1 of 1 E-Commerce Jobs in Caerphilly

Remote Customer Success Manager, Growth, EMEA

Hiring Organisation
Triple Whale Inc
Location
Blackwood, Caerphilly, UK
last thing standing between them and churn. As a CSM on the Growth team, you'll guide a high-volume book of eCommerce brands through the full onboarding lifecycle — owning every technical configuration, every kickoff call, and every moment where the platform either clicks or doesn't. Once a brand … experience — improving playbooks, surfacing common friction points, and helping the team get better every quarter. What You'll Bring Experience supporting customers in the eCommerce or marketing technology space — ideally within a SaaS environment. Demonstrated comfort with technical setup and configuration: you don't need to be an engineer ...