1 of 1 Remote/Hybrid Microsoft Office Jobs in Caerphilly

technically minded and like to help and support people with their IT related questions. These questions could be regarding Microsoft Office, printers, monitors, docking stations, mobile technology or the internet. Your aim is to fix their issues promptly and efficiently by listening, building rapport, and asking questions … work/focus groups The ideal candidate for this role will have: Experience of an IT Service Desk (highly desirable) Strong knowledge of MS Office products Good knowledge of all common technologies in the desktop user environment Understanding of Information Technology Infrastructure Library (ITIL) practices Excellent verbal, written ...