2nd Line Engineer
- Location
- Camberley, England, United Kingdom
Line Engineer: 2nd line technical support for Windows desktops, laptops, hardware and software Support of Windows Server environments, including Active Directory, DNS, DHCP, permissions and Group Policy Supporting Microsoft 365, including Exchange, Teams, OneDrive, SharePoint and Entra ID Network and server troubleshooting Working on SLA-based technical support calls Writing … similar role Strong working knowledge of Windows Server 2012/2016/2019 and Microsoft 365 Good understanding of networking, including TCP/IP, DNS, VPNs, Wi-Fi, switches, routers and firewalls Knowledge of backup and security solutions Strong verbal and written communication skills Excellent customer service skills Ability ...