2nd Line Engineer
- Location
- Camberley, England, United Kingdom
work with a wide range of technologies and develop your skills Key responsibilities for the 2nd Line Engineer: 2nd line technical support for Windows desktops, laptops, hardware and software Support of Windows Server environments, including Active Directory, DNS, DHCP, permissions and Group Policy Supporting … Microsoft 365, including Exchange, Teams, OneDrive, SharePoint and Entra ID Network and server troubleshooting Working on SLA-based technical support calls Writing and updating user and system documentation Remote project work undertaken by the Helpdesk Attending client sites as required to complete support tickets and/or project ...