End User Support Engineer (1st/2nd Line)
- Location
- Cambridge, England, United Kingdom
Engineer looking to develop their skills in Microsoft 365, endpoint management, systems administration and cloud technologies. You will provide 1st and 2nd line support, helping to resolve incidents, fulfil service requests and support day-to-day IT operations. Working alongside … pride in delivering excellent customer service and is keen to build a long-term career in technology. Key responsibilities and attributes Providing 1st and 2nd line support for incidents, service requests and user enquiries using our IT Service Management (ITSM) platform. Troubleshooting hardware, software ...