6 of 6 Cisco Jobs in Cambridge

technologies (e.g. KVM, Docker) Knowledge of configuration management tools (Ansible, Puppet, or similar) Exposure to cloud platforms (AWS, Azure, GCP) Basic Scripting Familiarity with Cisco Meraki and Catalyst networking equipment Understanding of high-availability and disaster recovery concepts ...

management skills Work within real world IT situations Deal with both end user and server administration tasks Work with software and equipment from HP, Cisco, VMWare and Microsoft in both physical and virtual environments Be a valued member of a small team Key responsibilities will be: To provide responsive ...

cloud-based communication platforms, helping service providers and enterprises gain actionable insights from their telephony and collaboration data. Our solutions span Microsoft Teams, Cisco BroadWorks, Webex Calling, and CRM integrations — delivering real-time and historical analytics that improve customer experience and business performance. We are expanding our platform ...

About Akixi Akixi is a fast-growing SaaS analytics company delivering real-time and historical insights for cloud-based communication platforms, including Microsoft Teams, Cisco BroadWorks, and Webex Calling. Our analytics help businesses enhance customer experience, optimize productivity, and drive performance across voice and collaboration channels. Job Summary … groups, call queueing, ACD distribution, agent-working). Knowledge of virtual machines and cloud-based infrastructure. Experience with collaboration and communication tools such as Cisco Webex and Microsoft Services (inc. Teams). ITIL certification or experience with ITIL practices. Familiarity with Freshdesk or other ticketing systems. Experience with Atlassian ...

seeking an experienced Cisco Unified Communications (CUCM) and Unified Contact Center Express (UCCX) Upgrade Engineer to support planning, execution, and post-upgrade validation of Cisco voice and contact center platforms. This is a remote contract role focused on system upgrades, migrations, and platform stabilization in enterprise environments. … skills, and the ability to work independently in a project-based engagement. Responsibilities Plan, design, and execute CUCM and UCCX upgrades in accordance with Cisco best practices Perform pre-upgrade assessments, compatibility checks, and risk analysis Upgrade related components including: IM & Presence Cisco Unity Connection (if applicable) Finesse ...

seeking an experienced Project Manager to lead a Cisco CUCM and UCCX upgrade project. This role is responsible for managing the full project lifecycle, from initiation through post-upgrade stabilization, ensuring delivery on time, within scope, and with minimal business disruption. The Project Manager will work closely with technical … teams, vendors, and business stakeholders to ensure a successful upgrade of the Cisco collaboration environment. Key Responsibilities: Develop and manage the project plan, schedule, milestones, and deliverables for the CUCM/UCCX upgrade. Coordinate internal technical teams, external vendors, and stakeholders to ensure aligned execution. Manage scope, risks, issues ...