1 to 4 of 4 IT Support Jobs in Cambridge

2nd Line IT Support Engineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 2nd Line IT Support Engineer to join the team. As a leading technology company, you will become part of a reputable organisation dedicated … looking to work their way up the career ladder, this is your ticket to career transformation. Key Skills required: Previous experience in either a support desk or field/customer facing role Windows Server OS & Desktop OS experience O365 & SharePoint Administration Active Directory, Azure AD Azure configuration and maintenance … Networking - TCP/IP, subnets Group Policy (DNS/DHCP) Proven experience troubleshooting and diagnostic experience via logs, tickets and reports It would be highly advantageous if the ideal candidate has experience with: Hypervisor technologies e.g. Hyper-V Backup Technologies such as Veeam Good working knowledge with switches (Ubiquit more »

Are you looking to launch your career in IT? Our team is growing, and we are seeking an IT support apprentice to join us in our Cambridge office! We are looking for a friendly, approachable, enthusiastic individual, who has a genuine interest in computers, is eager to … Installing, configuring and managing Office 365, Exchange Server and mobile email services. Learning about Cisco products, Cloud services (Microsoft Azure, AWS) and networking and IT protocols (TCP, SMTP, DNS). Investigating hardware and software issues. Occasional client site visits to support, install and maintain equipment. Providing technical support via telephone and use of remote-control software to clients and our internal team. Updating the service records and support ticketing systems. Maintaining accurate documentation records. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has more »

2nd Line Onsite Support Engineer Position Overview As an ITMS On-site Engineer, you will be responsible for maintaining the interface between ITMS Customers and ITMS Operations, ensuring functions meet and exceed service support standards. You will provide a single point of contact for all service affecting requests … as working on the management of the LAN and WAN networks and escalations while based at customer site. Essential Job Functions: To provide technical support to ITMS Customers On-site, either via in-person request, phone, email or ticketing system. To provide, diagnostics and resolution, incident logging, hardware and … software configurations and related services. To maintain a high degree of customer service for all support incidents and adhere to all service management principles. To take ownership of incidents and be proactive to resolution. To log all calls on the ticketing system and maintain full documentation. Support users more »

An exciting and varied apprenticeship as part of a team providing IT support to a wide range of companies in and around Cambridge. The role will include helping end users with IT issues, preparing and installing new equipment, managing and securing IT systems, and provide a … an apprentice you will work within our busy service desk team, supporting them in their day to day activities and helping clients with their IT queries You will be troubleshooting and diagnosing IT issues, talking with clients and assisting over the phone and via remote connections. You will … be involved with IT systems administration, handling tasks such as setting access permissions, password and MFA resets, and account setups There will also be the opportunity to work with our projects team, preparing and configuring new machines for deployment and helping them deliver new systems for clients As well more »