Senior IDM Program Coordinator, UK (hybrid)
- Hiring Organisation
- Kelly
- Location
- Cambridge, England, United Kingdom
member of the global account team, the Senior IDM Program Coordinator plays a critical role in delivering high-quality, attentive service for Identity Management (IDM) services and providing Vendor Management System (VMS) related support for KellyOCG’s global strategic MSP client. This customer-focused role will ensure … point of contact for client stakeholders, managers, and suppliers globally, guiding and instructing end users on VMS system processes, including onboarding, extensions, offboarding, engagement management, and reporting for global external resource management. Deliver white-glove service by thoroughly managing client queries via customer ticketing management systems, ensuring timely ...