2nd Tier Analyst / Systems Administrator
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Hiring People
Advance Your Career as a 2nd Tier Analyst/Systems Administrator! Join a dynamic and collaborative team where you'll play a key role in supporting and optimising critical systems and infrastructure. This hybrid role is based in Cambridge or home-based with occasional travel, offering … If this all appeals and you have the ambition to match ours, then read on! The Job Role As a 2nd Tier Analyst/Systems Administrator at Arcus Global you will work directly with customers, third parties and internal teams to support customers using Arcus products built … on the Salesforce platform. The 2nd Tier Support Analyst/Systems Administrator will be responsible for picking up support tickets escalated from 1st line support, identifying the root cause, making necessary adjustments and providing clear communication to the customer at all stages of the ticket lifecycle. Key More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted: