3 of 3 Remote/Hybrid Client Onboarding Jobs in Cambridgeshire

customer needs in a fast-paced, regulated environment. What You'll Be Doing Providing technical pre-sales support (demos, tenders, solution design) Supporting customer onboarding and implementations Acting as a technical escalation point for live customer issues Advising on payment terminals, acquiring flows, certifications, and updates Working closely ...

develop our customer service and support team, setting clear expectations, accountability, and ownership of KPIs, including consistently high CSAT and NPS scores Own customer onboarding alongside Professional Services; from go-live through to real adoption and value Act as the senior escalation point for complex or high-impact … term customer success. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed ...

main point of contact Manage end-to-end onboarding of new clients, including training and implementation support Maintain accurate records of client interactions, trends, and performance in Zoho CRM Deliver structured Business Review Meetings, tracking performance, trends, and growth opportunities Set, monitor, and support growth targets, particularly … practices launching plans for the first time or seeking to expand their patient base Deliver client training, including: First-time dental plan launches 'Simple switch' transfers from competitor providers Refresher training for existing clients or new practice staff Supporting practices transitioning from NHS to private Ensure all client ...