Customer Support Engineer
Cambridge, Cambridgeshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
TidalSense limited
with the quality/regulatory team to ensure customer complaints, feedback, incidents and notifiable events are handled in accordance with the company's procedures for post-market surveillance (under ISO 13485 and EU MDR). Work closely with the software, firmware, hardware, operations and quality teams to resolve technical issues promptly and to ensure a positive customer experience Create … or other relevant data-oriented discipline (or equivalent industrial experience) Experience working with medical devices that include a software or firmware component Experience working within a quality management system (ISO 13485 or ISO 9001), or in a regulated industry Industrial experience as Tier 2 or 3 Technical Support Engineer or similar role Experience in an early-stage More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: