2nd Line Service Desk Engineer (Weekends)
Cambridge, Cambridgeshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Birketts LLP
documentation of configurations, processes, and procedures. Collaboration: Work closely with other IT teams, sharing knowledge and relationship building Device Management: Deploy and manage endpoint devices using tools like SCCM, Microsoft Intune, and other endpoint management platforms. Compliance: Ensure devices comply with our policies and industry standards. Updates and Patching: Manage the deployment of operating system updates, patches … working within an IT Service Desk or Desktop Support role. Experienced with using ITSM tools preferred Excellent troubleshooting, problem-solving and analytical skills. Proficiency in endpoint management tools (e.g. Microsoft Intune, Autopilot). Microsoft Technologies e.g. Windows OS, Active Directory, Entra ID, Office 365 Experience with supporting end-user hardware including Laptops, Mobile Phones, Printers and More ❯
Employment Type: Full-Time
Salary: Competitive salary
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