Peterborough, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
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email, and ticketing system Logging, prioritising, and resolving technical queries efficiently and professionally Escalating complex incidents to 2nd line teams when needed Supporting remote workers using tools such as VPN, MFA, and mobile devices Learning and supporting systems including Active Directory, Office 365, PDF tools, ServiceNow, and more Ensuring all tickets are closed on time and users are kept updated More ❯
Cambridge, Cambridgeshire, England, United Kingdom
EW Recruitment Limited
customer applications Setting up email accounts and website hosting Support for Mac's remotely and on-site Technical skills: Anti-Virus, Disk Space, Memory/CPU, Office 365 Management, VPN Issues Connectivity/Wi-Fi Troubleshooting, Active Directory, Service Cancellations IT Solutions & Project Work Attributes: Team player Keen to learn Confident communicating over the phone More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Oscar Associates (UK) Limited
Service Desk Manager/Technical Team Lead Location:Onsite - Cambridge, UK £58,000 - £66,000 (depending on experience) We are seeking a dynamic and hands-on Service Desk Manager/Technical Team Lead to oversee a high-performing service desk More ❯
