City of London, Camden Area, Greater London, United Kingdom
Morson Edge
role in delivering high-quality technical support and driving service excellence across the organisation. This is a hands-on, senior technical position suited to someone with strong expertise in Microsoft technologies, Azure, networking, and change control, who can also bring leadership, mentoring, and process improvement to a busy service desk environment. The successful candidate will either have experience leading … strong technical depth or possess expert-level technical skills combined with a solid understanding of ITIL practices and service performance improvement. Key Responsibilities Provide advanced technical support across the Microsoft stack, including Active Directory, Exchange, and Microsoft 365. Support and manage Azure services including virtual machines, networking, and identity management. Implement and oversee change control processes to ensure … Analyses (RCAs) and Reports for Outages (RFOs). Required Skills & Experience Proven experience providing 3rd Line (expert-level) support for complex incidents and service requests. Strong technical expertise in Microsoft technologies and the Microsoft Cloud Stack: Azure, WVD, Endpoint Manager. Hands-on experience with: Azure Active Directory (Identity, MFA, Conditional Access) Microsoft365, Intune, Endpoint More ❯
and certifications London, NW1 Key Words: IT Support, MSP, Managed Services, IT Managed Services, 1st Line, 2nd line, Service Desk, Helpdesk, Help Desk, PC, Mac, Active Directory, Cloud, Office365, Server, Azure. Do you want to work for a company which listens to and values its staff, as well as offers support and training for IT certifications? Are … IT Managed Services) organisation AZ-900 and MS-900 certifications preferred IT knowledge and experience of: Active Directory & Group Policy management Mac OSX Microsoft Azure MicrosoftOfficeMicrosoft Windows PC & Server O365 Switches, routers & firewalls, TCP/IP & network troubleshooting VPN’s Exceptional client support skills with a desire to provide an excellent client experience. Confident personality More ❯
to global teams using Windows and related systems, delivering user training when required. Manage user onboarding and offboarding processes, ensuring accurate identity and access management through Active Directory and Microsoft 365. Administer software licensing and user assignments for key enterprise applications, including Adobe Creative Cloud, Autodesk, Microsoft365, and other business-critical platforms. Monitor, prioritise, and …/11 and above in a business environment. Experience working with and supporting Microsoft products. A solid understanding of Active Directory administration. Working with and administering Office365 and Exchange Online. Resourceful in ability to troubleshoot unfamiliar issues. Right to work in the UK More ❯
to global teams using Windows and related systems, delivering user training when required. Manage user onboarding and offboarding processes, ensuring accurate identity and access management through Active Directory and Microsoft 365. Administer software licensing and user assignments for key enterprise applications, including Adobe Creative Cloud, Autodesk, Microsoft365, and other business-critical platforms. Monitor, prioritise, and …/11 and above in a business environment. Experience working with and supporting Microsoft products. A solid understanding of Active Directory administration. Working with and administering Office365 and Exchange Online. Resourceful in ability to troubleshoot unfamiliar issues. Right to work in the UK More ❯
WC2R, Holborn, Greater London, Fleet Street, United Kingdom
Ricoh
attention to detail but prepared to meet customer expectations. Technical Knowledge Mac Hardware Jamf – Apple Device Management Windows 10/11 Active Directory/Group Policy MicrosoftOffice365 Windows Deployment Service Knowledge of Industry leading switches and wireless networks, including Fibre. Laptop and Desktop PC diagnosis. Customer specific equipment, for example Tablets, Scanners, Servers, NAS We More ❯