IT Helpdesk Officer
- Hiring Organisation
- Single Homeless Project
- Location
- Camden, London, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 29,029 - 31,146 Annual
role; it s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London. Skills and experience we're looking for in our IT Helpdesk Officer: Experience in Providing 1st and 2nd line IT support over a number … channels including face to face, phone, email, text, chat and video. Excellent verbal and written communication skills. Strong organisational skills and shows enthusiasm to all duties. Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution. ...