1 of 1 Remote/Hybrid Customer Service Jobs in Cannock

E - Commerce & Customer Operations Specialist

Hiring Organisation
Proactive Personnel Ltd
Location
Cannock, Staffordshire, England, United Kingdom
Employment Type
Full-Time
Salary
£27,000 - £30,000 per annum
Cannock 8:30am – 5:00pm (Mon – Thurs) 8:30am – 4:00 pm (Friday) Role Overview We are looking for a hands-on E-commerce & Customer Operations Specialist to manage our web shop, drive online customer adoption, and support order processing. This is a varied role with the opportunity … focus on either: IT & AI improvements – streamlining processes and supporting internal systems, or CRM & outbound customer activity – managing customer records, follow-ups, and nudging orders online. The successful candidate will also provide cover for order and enquiry processing when the primary order processor is unavailable. Key Responsibilities 1. ...