1st Line Support Engineer
City, Cardiff, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
IntaPeople
IT Support Operator Short … Term Temp Contract Location: Cardiff - hybrid working Rate: £19.52 per hour Hours: 35 per week (Shifts between 8am 5pm) An organisation based in Cardiff is looking for an experienced 1st Line Support professional to cover a short-term assignment. What you ll be doing: First point of contact for all IT support queries … accurate records and documentation of fixes Promoting good IT security practices Updating the internal knowledge base with fixes and workarounds What they re looking for: Previous experience in a 1st line IT support or service desk role Confident using a ticketing system to log and manage incidents Strong communication skills and a helpful approach Comfortable More ❯
Employment Type: Contract
Rate: GBP 20 Hourly
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