2 of 2 Remote Client Onboarding Jobs in Cardiff

configuring and supporting our product suite, and providing ongoing technical support. You will also collaborate with Account Managers, product, engineering and analyst teams to deliver exceptional service and drive client success. About Insight by Insight by is a dynamic B2B arm of providing data and analytics solutions to partners in the insurance industry. We empower our partners with actionable … insights to optimise their operations, improve customer experience, and drive business growth. What you'll be doing: Client Onboarding: Manage the technical onboarding process for new clients, ensuring smooth implementation of Insight by solutions. Provide technical guidance and support during initial setup and integration. Conduct training sessions to educate clients on product functionality and best … practices. Product Configuration and Support: Configure and customise Insight by products to meet specific client requirements. Troubleshoot and resolve day-to-day technical issues reported by clients. Provide timely and accurate responses to client inquiries related to product features, APIs, and data delivery. Account Management Collaboration: Partner with Account Managers in pre-sales meetings to provide technical expertise More ❯

successful candidate would be required to work with enterprise-level clients globally to act as a subject matter expert for APIs, integrations and bespoke deliveries. This role involves extensive client interaction from pre-sale through to implementation sign-off, ensuring successful delivery of tailored solutions. WHAT YOU WILL BE DOING Collaborate with clients to understand business requirements and use … cases. Work with the Business Analyst to translate business needs into documented technical specifications for bespoke solutions. Design, develop, test and release bespoke solutions to meet client expectations using technologies such as Python, Airflow and S3. Provide pre-sale and post-sale support to clients. Review existing implementations and make recommendations for improvements to the efficiency and effectiveness. Contribute More ❯