3 of 3 Remote/Hybrid Coaching Jobs in Cardiff

Bring Proven experience managing a Service Desk or technical support team within an MSP Strong understanding of ITIL principles (ITIL Foundation desirable) Excellent leadership, coaching, and team-development skills Calm, structured, and solutions-focused approach under pressure Strong communication and customer-relationship skills Experience with modern ITSM platforms (Halo, ServiceNow ...

include household-name organisations across the private and public sectors. The role: Delivering the Digital Infrastructure apprenticeship standard to a managed caseload of learners Coaching and supporting learners through progress reviews, assessments, and EPA readiness Line managing two permanent trainers — supporting their development, delivery quality, and caseload Acting ...

consistently deliver against revenue targets , with a strong grasp of pipeline development and forecasting. Strong understanding of solution/consultative selling techniques Skilled at coaching and developing salespeople , fostering a high-performance culture with clear KPIs and accountability. Comfortable managing high-value client relationships at a senior stakeholder level. Highly ...