9 of 9 Remote Customer Service Jobs in Cardiff

We currently have an exciting opportunity for an individual to join our team as a Contact Centre Supervisor within the Wales Interpretation and Translation Service (WITS). The 24/7 Contact Centre provides a customer focused service for locating and booking interpreters for public sector organisations … across Wales. It also provides invaluable advice on linguistic services. If you are driven by excellent customer service and have a can do attitude then this career opportunity could be for you. About the job A Contact Centre Supervisor is required to assist in the management of the … Wales Interpretation and Translation Service (WITS). The post holder will be responsible for leading, developing and communicating with a staff group and will work with the WITS Senior Team Leader to develop the service. What We Are Looking For From You Successful candidates are likely to be team More ❯

Trading Manager is responsible for driving sales and profitability through effective online merchandising, pricing strategies, and digital marketing optimisation. This role ensures a seamless customer journey, maximises conversion rates, and leads a small team to execute digital growth strategies. Role responsibilities 1. Trading & Merchandising Develop and execute online trading … using Google Analytics and other tools. Provide weekly/monthly trading reports with actionable insights across categories and channels. Use heatmaps, session recordings, and customer feedback to work with UI/UX teams to improve the user experience. 4. Customer Experience Optimization Work with technical and product teams … and technical teams to align on stock, promotions, and site updates. Foster collaboration between marketing, design, and tech teams for seamless execution. Coordinate with customer service to resolve customer pain points. Skills & Qualifications: 4+ years in e-commerce, online trading, or digital merchandising. 1+ years of team More ❯

of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … principles are delivered at Monzo. We're looking for a knowledgeable, collaborative and experienced Data Protection Director to make sure we're not only customer-focused and innovative, but compliant with the privacy obligations we have. Working alongside our DPO and Legal function, you will perform a critical role … and developing them over time. You have a solid understanding of the types of processes carried out by tech companies and banks and the customer data involved. You are capable and enthusiastic about leading and promoting a culture of data protection within an organisation. You have excellent communication skills. More ❯

of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … belong to our wider collectives (a word we use to describe self-governing business units of 100 people). They are; Money, Borrowing, Fincrime, Customer Operations, Platform, Personal Banking & Business Banking. They're all looking for additional Backend Engineers right now, we do a standard interview process across all … be involved in building a product that you (and the people you know) use every day you have a product mindset: you care about customer outcomes and you want to make data-informed decisions you're comfortable working in a team that deals with ambiguity you're interested in More ❯

of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve … be involved in building a product that you (and the people you know) use every day you have a product mindset: you care about customer outcomes and you want to make data-informed decisions you're comfortable working in a team that deals with ambiguity you're interested in More ❯

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve More ❯

of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! In Growth, you'll be responsible for driving one of More ❯

Hybrid and Fully Remote £30,000 - £55,000 The firm is the leading premium conveyancing provider in the UK. The firm blends high street customer service principles & technical expertise with state of the art processes, technologies and support. We're recruiting Lawyers based in or near Cardiff who … feedback to clients and agents, 1 lawyer to 1 client, just like it should be! We're able to give an unparalleled level of service which is why we're one of the highest rated conveyancers on TrustPilot, Feefo & Google. A Great Place To Work Mentality The firm have More ❯

Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … Work, Life assurance, Quarterly values awards, Holiday buy-back Your role as a Resource Co-Ordinator Glides technology solutions and unwavering focus on customer experience transform the way people live and work, and you will be a critical part of that. A typical day might include: Scheduling each request … optimum engineer is assigned based on location and skills match for the task required. Optimising each engineers time wherever possible. Treating major outages of customer or exchange sites as a priority and rescheduling works around these occurrences. Resourcing all Glide installation requests received from Provisioning, ensuring optimised clustering of More ❯