1 of 1 Remote Generative AI Jobs in Cardiff

tech team has three focus areas: Creating in app experiences that enable customers to solve their own problems. This includes the Help areas of the app and an AI Assistant in Chat. Internal tooling that enables our 4,000 customer support agents to give the best possible support for customers. Workforce management systems that connect our customers to … complex, data driven problem space where outcomes obsessed problem solvers thrive. We are investing heavily in machine learning models and artificial intelligence to identify problems and automate solutions. Recent GenAI features include search snippets, AI Agent in chat, chat summarisation, and complaints investigation notes. What you'll be working on: Identify the biggest problems to solve that deliver More ❯