3 of 3 Remote/Hybrid ITSM Jobs in Cardiff

Excellent leadership, coaching, and team-development skills Calm, structured, and solutions-focused approach under pressure Strong communication and customer-relationship skills Experience with modern ITSM platforms (Halo, ServiceNow, Freshservice, Autotask, etc.) Solid technical grounding across Microsoft 365, Azure, networking, and general infrastructure Why This Role Stands Out Join a respected ...

Management Strong background in IT & communications managed services Excellent customer facing and relationship building skills Confident with Excel, PowerPoint, Visio, Power BI and Word ITSM experience Security Cleared or willing to obtain clearance Desirable: ITIL Foundation (v3 or v4) Experience in SIAM environments Process design and improvement skills ...

mentoring and leadership responsibilities Nice to Have Experience working within Government, Defence, or National Security environments Familiarity with secure or classified programmes Knowledge of ITSM or operational support environments Experience working within highly regulated or mission-critical sectors Whats on Offer Flexible remote and hybrid working options 37.5-hour working ...