IT Support Technician - MSP
- Hiring Organisation
- Digital Waffle
- Location
- Cardiff, South Glamorgan, Wales, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £30,000 per annum
Doing Providing remote and telephone IT support to a diverse client base Troubleshooting software and hardware issues efficiently Managing and maintaining Microsoft 365 environments Installing, configuring, and maintaining PC hardware and peripherals Delivering high-quality customer service with clear, professional communication What We're Looking For Previous experience … Helpdesk or IT Support role (remote/telephone) Solid understanding of Microsoft Desktop and Server Operating Systems Experience with Microsoft 365 administration and troubleshooting Confident with PC setup, configuration, and fault diagnosis Excellent communication skills and a proactive, hands-on attitude Desirable: IT certifications such as CompTIA ...