values progression, and training, and offers excellent benefits. The role is a hybrid BA/Systems (SQL) Analyst so your duties will range from gathering detailed requirements from a range of technical and non-technical stakeholders, creating/maintaining functional specifications, business process models, user stories/… of SQL Databases/Data Analysis including SQL Queries/Query Analyser Background in supporting the full system development lifecycle, from requirementsgathering through to implementation of solutions. Excellent communication skills and stakeholder engagement Any experience/knowledge of Atlassian tools (JIRA and Confluence) is a benefit. more »
values progression, and training, and offers excellent benefits. The role is a hybrid BA/Systems (SQL) Analyst so your duties will range from gathering detailed requirements from a range of technical and non-technical stakeholders, creating/maintaining functional specifications, business process models, user stories/… of SQL Databases/Data Analysis including SQL Queries/Query Analyzer Background in supporting the full system development lifecycle, from requirementsgathering through to implementation of solutions. Excellent communication skills and stakeholder engagement Any experience/knowledge of Atlassian tools (JIRA and Confluence) is a benefit. more »
Person: • Comfortable in configuring Remedy Incident, Change, Problem, Config, Service Level Management, Request Fulfilment and Knowledge workflows • Experience in translating high level process requirements into detailed process implementations within Remedy • Experience in implementation, installation, configuration and maintenance of Development … Test and Production environments • Ability to apply product fixes, hot fixes, patches, and configuration changes to support the business processes • Strong requirementsgathering and presentation skills • Demonstrated and through understanding of ITIL Good practices for Service Asset and Configuration Management MUST be SC cleared or be eligible more »
