18 of 18 Windows Jobs in Cardiff

platforms - Log analytics, rule creation, tuning, and threat hunting - Familiarity with security frameworks - Azure and M365 security configuration and alert investigation - Dashboards and visualisation tools - Firewalls (CheckPoint, VMware NSX) - Windows Server and Desktop environments - XDR solutions - tuning and alert investigation Experience: - Ideally, have strong experience in a similar role - Relevant qualifications in IT Security, GRC ect. - A proactive, curious More ❯

platforms- Log analytics, rule creation, tuning, and threat hunting- Familiarity with security frameworks- Azure and M365 security configuration and alert investigation- Dashboards and visualisation tools- Firewalls (CheckPoint, VMware NSX)- Windows Server and Desktop environments- XDR solutions - tuning and alert investigationExperience:- Ideally, have strong experience in a similar role- Relevant qualifications in IT Security, GRC ect.- A proactive, curious, and More ❯

including Office 365 (administration and support). Hands-on experience with Active Directory (user account management and support). Experience with information security and phishing campaigns. Strong understanding of Windows 10/11 operating systems (administration and troubleshooting). Excellent communication and interpersonal skills. Proven ability to engage with users at all levels of the business. The chosen IT More ❯

years' hands-on experience with Entra ID/Azure AD, including Conditional Access, MFA, PIM, RBAC, External Identities, and identity protection capabilities. At least 5 years' experience managing Windows Active Directory in complex, high-availability environments. Strong understanding of hybrid identity models and large-scale infrastructure operations. Familiarity with best practices across systems administration, automation, DevOps workflows, and change More ❯

supported to develop your skills, with clear opportunities to move into 2nd and 3rd Line support as you grow. What You'll Bring: Solid 1st Line support experience across Windows desktops/laptops. Comfortable troubleshooting Microsoft Office Confident installing, configuring and resolving software issues. Even Better If You Also Have: Previous IT service desk experience. Basic networking knowledge (switches More ❯

ll need to succeed Previous experience in a 1st/2nd line IT Service Desk support role Knowledge of ITIL-aligned environments Strong technical skills in Microsoft Active Directory, Windows operating systems, and Microsoft Office applications Experience with end-user hardware setup, troubleshooting, and diagnostics Excellent communication skills with the ability to build strong relationships and provide solution-focused More ❯

British national due to the nature of the work. Key Responsibilities: Provide 2nd and 3rd line support for desktops, servers, applications, and networks. Troubleshoot and resolve escalated incidents across Windows, Linux and Microsoft technologies. Support the configuration, deployment, and maintenance of desktops, laptops, mobile devices, and servers. Administer Microsoft 365, Azure, and Active Directory/Entra ID environments. Perform … a minimum (eligible/willing for DV). Sole UK national. 3+ years experience in a 2nd/3rd line support, infrastructure, or systems engineering role. Strong knowledge of Windows Server and desktop environments. Good working knowledge of Linux operating systems. Microsoft 365 and Azure administration experience. Strong experience with Active Directory, Entra/AAD, DNS, DHCP, and Group More ❯

with the Data Services Manager to improve restoration processes and toolsExperience within any of the below an advantageHND or Degree in Computing (or equivalent experience)Hands-on experience with Windows and Linux systems a benefitAbility to install, configure, and troubleshoot operating systems, programs, and network servicesComfortable working with physical hardware, RAID systems, and network cablingBasic scripting knowledge (Python, Bash More ❯

part of a small, collaborative team, helping to manage incoming requests, troubleshoot issues, and escalate where necessary. What you'll need to succeed Provide 1st line technical support across Windows, Citrix, M365 Manage and triage service requests via portal, email, and phone Troubleshoot common issues such as connectivity problems and password resets Escalate complex issues while maintaining clear communication More ❯

part of a small, collaborative team, helping to manage incoming requests, troubleshoot issues, and escalate where necessary. What you'll need to succeed Provide 1st line technical support across Windows, Citrix, M365 Manage and triage service requests via portal, email, and phone Troubleshoot common issues such as connectivity problems and password resets Escalate complex issues while maintaining clear communication More ❯

Third Line Service Desk Engineer Annual Salary: £30,000 - £35,000 Location: Cardiff Job Type: Full-time - Shift Pattern Applies We are seeking a Third Line Service Desk Engineer to provide advanced technical support, manage infrastructure and security requirements, and More ❯

a similar role. Proven experience in 1st and 2nd line IT service desk support. Background of working in ITIL frameworks and enterprise IT environments. Strong technical knowledge of Microsoft Windows, Microsoft Office, and Active Directory. Hands-on experience with hardware troubleshooting, particularly desktops and laptops. Installation, configuration, and troubleshooting of Microsoft Windows 7, 8.1, 10, and Office More ❯

a similar role. Proven experience in 1st and 2nd line IT service desk support. Background of working in ITIL frameworks and enterprise IT environments. Strong technical knowledge of Microsoft Windows, Microsoft Office, and Active Directory. Hands-on experience with hardware troubleshooting, particularly desktops and laptops. Installation, configuration, and troubleshooting of Microsoft Windows 7, 8.1, 10, and Office More ❯

manage high volume laptop swaps. Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment Good experience surrounding MS Office 365, Azure, Windows, Active Directory, MS Exchange Server Proficient … with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as well as office telephony and WiFi. Experienced in installing, updating, and troubleshooting all supported versions of Microsoft Windows OS. Competent in deployment, updating, and remediation of Microsoft Office suites. Enterprise-level Mobile Device Management using MobileIron: device enrolment, queries and resolutions. Excellent communication skills - verbal, written and More ❯

ensuring their IT issues are resolved quickly and professionally. Troubleshoot and resolve incidents, escalating when needed, and always aiming to exceed service expectations. Support users with their computers, Microsoft Windows, Office, and more. Create and update user guides, FAQs, and knowledge base articles to empower colleagues and boost self-service confidence. Participate in team meetings, workshops, and IT projects … be valued! Who We re Looking For: Experience in a 1st/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment. Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting. A great communicator who enjoys helping others and can explain technical issues in a clear, friendly way. Organised, proactive More ❯

ensuring their IT issues are resolved quickly and professionally. Troubleshoot and resolve incidents, escalating when needed, and always aiming to exceed service expectations. Support users with their computers, Microsoft Windows, Office, and more. Create and update user guides, FAQs, and knowledge base articles to empower colleagues and boost self-service confidence. Participate in team meetings, workshops, and IT projects … be valued! Who We're Looking For: Experience in a 1st/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment. Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting. A great communicator who enjoys helping others and can explain technical issues in a clear, friendly way. Organised, proactive More ❯

IT issues are resolved quickly and professionally. Troubleshoot and resolve incidents, escalating when needed, and always aiming to exceed service expectations. Support users with their Victim Support computers, Microsoft Windows, Office, and more. Create and update user guides, FAQs, and knowledge base articles to empower colleagues and boost self-service confidence. Participate in team meetings, workshops, and IT projects … be valued! Who We're Looking For: Experience in a 1st/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment. Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting. A great communicator who enjoys helping others and can explain technical issues in a clear, friendly way. Organised, proactive More ❯

within the IT team. The role will be responsible for end-to-end project delivery from initial planning stages through to go-live. Upcoming Infrastructure projects : Just done the Windows 11 upgrade but there are lots of EUC and desktop standardisation projects still to be done; retirement of all Windows 2012 servers; cyber security initiatives; azure cloud migrations More ❯