Llanishen, Cardiff, South Glamorgan, Wales, United Kingdom
Hays Specialist Recruitment Limited
and promptly Participate in an on-call rota when required Essential Requirements: Full UK driving license and access to a reliable vehicle Strong working knowledge of Microsoft technologies including: Windows 7, 10, and 11 Microsoft 365 suite Excellent customer-facing and communication skills Ability and willingness to obtain Government and individual customer security clearances Previous experience in hardware break More ❯
to improve overall efficiency. Necessary Skills/Knowledge: IT Knowledge- Strong understanding of operating systems, cyber security principles, and hardware/software installation and maintenance. Technical Proficiency - Familiarity with Windows operating systems and the M365 suite. Problem-Solving Skills - Ability to troubleshoot and resolve technical issues effectively. Customer Service Skills - Excellent communication skills to assist non-technical colleagues. Organisational More ❯
as MCP or CCNA or graduate diploma level equivalent OR equivalent experience. - Successfully completed relevant formal specialist IT training courses. Experience Essential - In-depth experience of working in a Windows based PC TCP/IP network environment in an IT support role. - Experience in a technical implementation role with Windows server systems, desktop/laptop PC deployments. - Experience … of working in a Windows Active Directory environment. - Experience of working with Unified Endpoint Management Systems. - IT security experience. Desirable - IT user training experience. - NHS/Healthcare or Public Sector experience. - Experience of managing small IM&T projects. - Experience of configuring modern telephony systems. - VMWare ESX server infrastructure. Skills Essential - Ability to work effectively as part of a team … to a degree in IT related subject ideally gained from relevant experience. - Good knowledge of a range of common computer hardware (particularly PCs and printers). - Extensive knowledge of Windows client and server operating systems, TCP/IP, DHCP, DNS and ethernet networking. - Solid theoretical knowledge of Windows Active Directory, Group Policies, Exchange and Microsoft Office. - Data protection More ❯
Minimum of +4 years of related industry experience. Prior experience of device testing, embedded FW, software testing, or other related testing experience. Familiarity with software installation and configuration in Windows and Linux environments. Ability to install and configure basic computer system hardware components and establish connections to local area networks and back-end processing systems. Experience with SQL DB More ❯
training materials and session plans Collaborate with departments to identify training needs Produce tailored learning guides for different teams What you'll need: Strong general IT literacy, particularly with Windows 11 and Microsoft Office Experience delivering systems/software training in a professional environment What you'll get: Minimum of 25 days holiday, plus bank holidays Two paid days More ❯
that thrives in excellence? Feel free to reach out and apply today! Key Responsibilities: Provide support for desktops, laptops, printers, and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools (e.g., ServiceNow) Install and configure PCs, mobile devices, and related software … printer setup, drivers, and repairs Provide onsite/remote technical support Manage and resolve tickets within SLA Create and maintain support documentation Required Skills: Strong knowledge of PC hardware, Windows 10/11, Mac OS, Android Experience with software installs, device refresh, and application support Understanding of LAN/WAN, Wi-Fi, VOIP, printing, and firewall basics Skilled in More ❯
the contract. Key Skills & Responsibilities. Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment Good experience surrounding MS Office 365, Azure, Windows, Active Directory, MS Exchange Server Proficient with HP, Lenovo, and Apple end user devices (laptops … iPhones, iPads), as well as office telephony and WiFi. Skilled in configuring Firmware/BIOS to meet standards. Experienced in installing, updating, and troubleshooting all supported versions of MicrosoftWindows OS. Competent in deployment, updating, and remediation of Microsoft Office suites. Enterprise-level Mobile Device Management using MobileIron: device enrollment, Familiar with enterprise endpoint management tools such as MicrosoftMore ❯
You will also help identify ways to improve efficiency and deliver excellent service. You'll need at least one year of IT support experience and a foundation knowledge of Windows OS, Microsoft 365, Windows Server, networking (TCP/IP, DNS, DHCP), and Microsoft Intune. Previous experience in financial services is a bonus, but not essential. If you're More ❯
Employment Type: Temporary
Salary: £25,000 - £28,000 per annum, Pro-rata, Inc benefits