3 of 3 Customer Service Jobs in Carlisle

About the Role Our client is a multi-award-winning technology specialist with nearly 40 years of experience delivering IT services, telecoms, and print solutions. As a leading Managed Service Provider and Cyber Security expert, they’re dedicated to providing reliable, high-quality support to a diverse range of clients. They’re now looking for a skilled and motivated … complex technical incidents promptly. Assist with installations, configurations, and system maintenance. Monitor and maintain systems for optimal performance and security. Contribute to IT projects and system upgrades. Deliver excellent customer service both remotely and on-site. Ensure all work aligns with best practices and compliance standards. About You Previous experience in a 2nd line support role, ideally within … with cybersecurity principles and practices. Excellent communication and problem-solving skills. Able to work both independently and as part of a team. Prior IT support or helpdesk experience essential; customer service background beneficial. Benefits Company pension scheme Free on-site parking Birthday day off Sickness bonus scheme Early finish on Fridays Why Apply? You’ll be joining a More ❯

day prioritising, co-ordination and line management of the ESR Team, ensuring the most efficient use of resources and building resilience to enable the team to deliver a proactive service that can adapt to the needs of the business with agility. You will also act as the key point of contact with the Trust's external Payroll Provider, ensuring … be guaranteed an interview Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies. Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to … the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post: Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period More ❯

line with company policies. Workplace Plus time and attendance system daily updates. Remain up to date with all company policies. What we are looking for Call centre and or customer service background. Excellent communication skills both verbally and written. More ❯