1 of 1 Microsoft Certified Professional Jobs in Carlisle

IT Support Engineer / Service Desk Analyst

Hiring Organisation
AWD Online
Location
Carlisle, Cumbria, North West, United Kingdom
Employment Type
Permanent
Salary
£30,000
Support Engineer/Service Desk Analyst Join a customer-focused IT support team delivering remote and on-site technical support across Microsoft 365, end-user devices and service desk requests. This opportunity suits someone with customer-facing IT support experience, strong troubleshooting skills and a full driving licence. … technical and process documentation for internal use and clients Workload Management: Organise, schedule and prioritise tickets, activities and projects, coordinating with clients where required Professional Communication: Handle internal and external communications promptly and to a high professional standard Standards, Improvement and Learning: Follow operating procedures and health ...