7 of 7 Capacity Management Jobs in Central London

experience. Well versed with Physical DC Infra and different OS or devices like Servers/Networks/Firewall/Storage etc. Vendor coordination, SLA management, reporting Location -London, UK Onsite role Workforce Optimization Job Description Profile/Role Description Expert level understanding of Contact Center Components, solutions, Call flow … Integrations. Excellent understanding in Workforce Optimization solutions like Quality Management, Workforce Management, Analytics and Reporting. (Calabrio/Verint/NICE/Zoom etc.) Strong Experience with standard Call recording technologies Strong Experience with Contact Center Solution Integrations with Workforce Optimization suites. (Calabrio/Verint/NICE/Zoom ...

service that enables effective research lab operations. The role ensures research concepts transition predictably and efficiently from idea to execution through strong feasibility planning, capacity management, and quality enablement. The TPM acts as the single orchestration point across researchers, lab operations, SMEs, and delivery teams. Key Responsibilities 1. … with feasibility SMEs to validate technical and operational viability Outcome: Research scenarios are fully planned before entering the lab, reducing rework and delays. 2. Capacity Planning & Operational Rhythm Own weekly capacity planning and review cadence Track planned vs. actual delivery and manage variances Maintain a 2–3 weeks ...

service that enables effective research lab operations. The role ensures research concepts transition predictably and efficiently from idea to execution through strong feasibility planning, capacity management, and quality enablement. The TPM acts as the single orchestration point across researchers, lab operations, SMEs, and delivery teams. Key Responsibilities 1. … with feasibility SMEs to validate technical and operational viability Outcome: Research scenarios are fully planned before entering the lab, reducing rework and delays. 2. Capacity Planning & Operational Rhythm Own weekly capacity planning and review cadence Track planned vs. actual delivery and manage variances Maintain a 2–3 weeks ...

systems improvement. Develop and maintain project plans, schedules, and milestones. Act as the primary escalation point for all project-related issues. Coordinate resource planning, capacity management, and task allocation across project teams. Ensure all project activities, risks, KPIs, and deliverables are monitored and managed effectively. Oversee system configuration … user acceptance testing (UAT), including scenario creation and documentation. Build, analyse, and present management reports to support decision-making and highlight key insights. Identify process and policy updates required to support improvements. Produce high-quality documentation including process maps, workflow diagrams, and functional specifications. Ensure compliance with payroll legislation ...

Cross-Functional Coordination Coordinate daily with design, development, and strategy teams to keep projects moving Work closely with senior leadership on resource planning and capacity management Ensure briefs are clear, handoffs are clean, and teams have what they need to deliver their best work Provide feedback loops … leadership on delivery trends, efficiency opportunities, and process improvements Who We Are Looking For 2 plus years of experience in project management within a digital agency or ecommerce environment Experience managing web build projects, ideally on Shopify or similar platforms Strong organisational skills with the ability to manage multiple ...

EMEA footprint. Key Responsibilities Act as the technical authority for on-premise Secure Web Gateway technologies, primarily Forcepoint. Lead design, implementation, upgrades and lifecycle management of proxy platforms. Produce high-level and low-level designs, build documentation, runbooks and DR material. Support an upcoming strategic transition toward cloud-first … security solutions. Oversee capacity management, licensing, platform health and vendor engagement. Maintain service documentation, playbooks and operational models. Collaborate closely with infrastructure, cyber defence and security operations teams. Participate in BAU responsibilities including patching, on-call rotation and ad-hoc support. Required Experience Extensive, evidencable hands-on expertise ...

ensures alignment between network services, business strategy, and technical direction. The ideal candidate is a seasoned technology professional with extensive infrastructure knowledge, strong vendor management experience, and proven leadership capabilities within high demand environments such as retail. Key Responsibilities Service Ownership & Delivery Own end to end delivery of Network … improvement across LAN, WAN, wireless, and security technologies. Serve as the authoritative point of escalation for all network related incidents and issues. Stakeholder & Vendor Management Build strong relationships with key business stakeholders to understand commercial, operational, and strategic priorities. Act as the relationship owner for strategic, key, and preferred ...