Head of Customer Care
- Hiring Organisation
- Sons | B Corp™
- Location
- City of London, London, United Kingdom
understanding of subscription/cancellation dynamics. • Hands-on experience with Zendesk (or a comparable platform) and with AI/automation tools used in support (chatbots, workflow automation, macros). • Experience supporting a marketplace channel (Amazon Seller/Vendor Central) alongside a D2C site. • A track record of connecting customer service ...