Deskside Support Engineer is sought by prestigious global financial services organisation. This role will see you joining a fast-paced, high-performance environment where technology underpins every decision from the trading floor to the boardroom. This is more than a typical support role. You’ll be the go-to engineer for senior stakeholders, providing white-glove support … across hardware, software, and business-critical applications such as Bloomberg, FactSet, and Salesforce. Key Responsibilities: Provide deskside and remote technical support across Windows, Office 365, and network systems Troubleshoot and resolve complex hardware and software issues efficiently Deliver high-quality, customer-focused support to end users, including senior stakeholders Support and maintain business applications such as Bloomberg, FactSet, Salesforce … with regional and global IT teams to ensure consistent service standards Conduct proactive floor walks to build relationships and identify potential issues early Key Requirements: Proven experience in a deskside or technical support role within professional or financial services Strong knowledge of Windows 10/11, Office 365, Active Directory, and Exchange Experience with support tools such as ServiceNow More ❯
Desktop Support Engineer Onsite £42K+ Benefits Global Law Firm Desktop Support Engineer – Onsite £42K+ Benefits | Fantastic Career Growth | Global Law Firm Are you a proactive Desktop Support Engineer who loves solving problems, helping people, and keeping tech running smoothly? Join a renowned global legal organisation where no two days are the same, your expertise is valued, and … and maintaining accurate asset inventories. Updating knowledge bases, creating documentation, and contributing to technical improvements and project work. What We’re Looking For 2+ years’ experience in Desktop/Deskside/2nd Line Support. Strong troubleshooting across Windows, MS Office, Citrix, Duo, Outlook, and general hardware. Experience with AD, LDAP, networking basics (TCP/IP, DHCP, DNS). Excellent More ❯
with Infrastructure and Security teams to test, validate, and roll out security patches and system changes. Mentorship & Knowledge Transfer Serve as a technical escalation point and mentor for junior deskside and Service Desk team members, performing knowledge transfer and training. Lead the creation, review, and maintenance of high-quality Standard Operating Procedures (SOPs) and advanced troubleshooting guides. Communicate solution … stakeholders and executive leadership. Required Qualifications Education: Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent relevant experience. Experience: Progressive experience providing high-level deskside, field, or end-user support in a corporate environment. Technical Skills: Expert proficiency in troubleshooting and managing large fleets of Windows (10/11) and macOS endpoints. Proven experience More ❯
