Process Optimization & Reporting Identify and implement process improvements to enhance efficiency and customer experience. Working closely with other regions, standardise tools and practices across the team (e.g., Salesforce, CPQ, DocuSign), ensuring globally consistent customer experience. Own reporting on team performance, renewal outcomes (Quarterly market review, budgeting future churn), and strategic insights. Lead initiatives to reduce churn and improve renewal conversion. More ❯
global business. Salesforce Certified Administrator required; Advanced Admin certification desirable. Proficiency with Salesforce Lightning, workflows, flows and automation tools. Strong reporting and dashboard creation skills. Experience supporting integrations (e.g., DocuSign, Pardot, HubSpot) is a plus. Excellent communication skills with the ability to collaborate across functions. Detail-oriented with a strong focus on data accuracy and process efficiency. More ❯
london (city of london), south east england, united kingdom
Tandem Talent Ltd
global business. Salesforce Certified Administrator required; Advanced Admin certification desirable. Proficiency with Salesforce Lightning, workflows, flows and automation tools. Strong reporting and dashboard creation skills. Experience supporting integrations (e.g., DocuSign, Pardot, HubSpot) is a plus. Excellent communication skills with the ability to collaborate across functions. Detail-oriented with a strong focus on data accuracy and process efficiency. More ❯
